Privacy Policy

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Fill out forms on our website (contact forms, partner applications, service requests)
• Create an account or profile
• Subscribe to our newsletter or communications
• Contact us via email, phone, or chat
• Use our relocation planning tools

This information may include:

• Name and contact information (email, phone number, address)
• Demographic information (nationality, language preferences)
• Relocation details (origin/destination countries, timeline, budget)
• Property preferences and requirements
• Professional information (occupation, employer)
• Payment and billing information (when applicable)

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and usage, including:

• IP address and geolocation data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

We use the information we collect for various purposes, including:

• Service Delivery: To provide, operate, and maintain our relocation services
• Personalization: To personalize your experience and deliver tailored content and recommendations
• Communication: To respond to your inquiries and send service-related updates
• Marketing: To send promotional communications (with your consent)
• Partner Matching: To connect you with appropriate service providers
• Improvement: To understand how our services are used and make improvements
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address technical issues and fraud

We may share your information in the following situations:

With Service Providers

We share your information with vetted third-party service providers who assist us in providing relocation services, including:

• Real estate agencies and realtors
• Moving and storage companies
• Financial service providers
• Immigration and legal service providers
• Insurance companies
• Travel and accommodation providers

With Your Consent

We will share your personal information with third parties when we have your explicit consent to do so.

For Legal Reasons

We may disclose your information if required by law or in response to valid legal requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can control cookie preferences through your browser settings and our cookie consent tool. Note that disabling certain cookies may limit your ability to use some features of our website.

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

Correction and Update

You can request that we correct or update inaccurate or incomplete personal information.

Deletion

You may request the deletion of your personal information, subject to certain legal exceptions.

Opt-Out

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Do Not Track

We do not currently respond to Do Not Track browser signals.

To exercise any of these rights, please contact us using the information provided below.

As a global relocation service, we may transfer your information to countries other than the one in which you reside. These countries may have different data protection laws than your country.

When we transfer personal information internationally, we implement appropriate safeguards to protect your information, including:

• Standard contractual clauses approved by relevant authorities
• Ensuring recipients are in countries with adequate data protection laws
• Obtaining your explicit consent when required

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.