FAQ
Find answers to common questions about international relocation and our services.
General Questions
What is international relocation to Smooth Migration Global?
At Smooth Migration Global, we deliver expert-driven, customized solutions that support seamless transitions and long-term success for individuals and businesses alike.
International relocation and cross-border business expansion involve complex processes as well as successfully adapting to new cultures, work environments, and lifestyles. We understand these challenges because we've lived them ourselves.
What services do you provide? Are you an immigration agency?
We are not an immigration agency. Immigration agencies offer legal services for visas, while shipping companies only manage moving goods.
We work with immigration agencies and shipping companies to provide a comprehensive range of relocation services necessary for moving countries successfully.
Think of us as your relocation concierge - we coordinate with all the specialists you need for a smooth transition.
Can anyone contact Smooth Migration or only referred clients?
Anyone can contact us! You don't need a referral or special invitation.
Whether you're moving from any country to one of our service countries, we're here to provide free assistance and guidance. Our doors are open to everyone who needs support with international relocation.
Services
How does your insurance work?
We partner with some of the best international insurance providers to offer a comprehensive variety of insurance types, with their extensive support teams working alongside us.
Generally, everyone should consider one of our travel insurance options, but there are additional coverage types depending on your individual needs. Our immigration agency partners often recommend starting with our insurance consultation.
How do you help teachers relocate?
We provide comprehensive support for educators - completely free!
We work closely with schools, colleges, and immigration agencies to assist new teachers in getting settled in their destination country.
Our teacher relocation program recognizes the vital role educators play in our communities, which is why we provide these essential services at no cost.
Do you offer business services?
Yes, we do! Our business services are managed on a case-by-case basis to ensure personalized solutions.
We have a comprehensive range of business-specific services available in all of our locations. Whether you're expanding internationally or setting up a new venture, we can help.
Ready to expand your business internationally? Reach out via our contact form to discuss your specific requirements.
Can you assist in setting up our company when we arrive?
Absolutely! We have some of the most innovative partners in our service countries who can assist with various aspects of company setup and business establishment.
Company Registration
Complete legal entity setup with all required documentation and registrations.
Tax Setup
Inter-country tax requirements, structures, and ongoing compliance planning.
Banking & Finance
Business banking setup, merchant services, and financial infrastructure.
Ongoing Support
Continued guidance for regulatory compliance and business operations.
Our immigration agency recommended that we ask Smooth Migration which insurance options we need - where do we start?
Great question! Immigration agencies often recommend us because we specialize in helping new residents understand their insurance needs in their destination country.
Generally, everyone should look at one of our travel insurance options as a starting point, but there are a number of other coverage types depending on your individual needs and circumstances.
Recommended Starting Process:
Travel Insurance First
Secure travel insurance for your journey and initial period in the new country.
Personal Consultation
Discuss your specific situation, family needs, and destination requirements.
Customized Recommendations
Receive tailored insurance options that match your individual circumstances.
Contact us today for a personalized insurance consultation - we'll work with your immigration agency to ensure you have the right coverage from day one.
How do I get a shipping quote if it's not on your website?
We have recently changed web providers and our new website is currently under development with enhanced features and functionality.
For all service queries, including shipping quotes, please complete our contact form on any of our websites.
Thank you for your patience as we improve our digital experience!
Pricing
How does Smooth Migration negotiate better pricing?
Volume and strategic partnerships are key to our cost savings.
We operate across numerous locations and work with high volumes of people, which allows us to negotiate significantly better rates that we then pass directly onto our clients.
In many cases, you'll find our package pricing is more competitive than sourcing services individually, while providing the added benefit of coordinated, seamless service delivery.
Process
How does Smooth Migration work?
Over the last four years, we have been researching, negotiating, and building something special.
We think outside the box to provide the best solutions, specifically tailored for the millions of people that relocate internationally every year.
Research-Driven Approach
Four years of research into what international relocators actually need and want.
Strategic Partnerships
Carefully negotiated relationships with the best service providers worldwide.
Innovative Solutions
Creative, outside-the-box thinking applied to complex relocation challenges.
Tailored Experience
Every solution is customized for your specific situation and destination.
How long do I have to be in my new country before I can apply for a mortgage?
Great news! While there are exceptions to standard timelines, some of our partners offer competitive mortgage financing from as soon as 90 days of residency.
Each country and lender has different requirements, but we work with partners who specialize in new resident financing. Contact us to explore your specific options.
What are the best ways to build a credit record in my new country?
Building credit is essential for your financial future. There are several easy ways to get started, and we can help you arrange these options at no charge!
Each country has slightly different credit systems, but the fundamentals are similar. We'll guide you through the most effective strategies for your destination.
Contact us today to discuss easy-to-arrange credit building options that won't cost you anything!
Could I get financing for used vehicles as a new resident?
Yes, absolutely! Vehicle financing for new residents is available in all of our service locations.
Getting reliable transportation is often one of the first priorities when relocating, and we've made sure financing options are available regardless of your credit history in the new country.
Does mortgage financing work the same in every country that you cover?
The basic principles of mortgages are similar in many countries, with some important exceptions.
The most notable difference is in Canada, where there is a key distinction between the term and amortization period that doesn't exist in most other countries.
Our mortgage specialists understand these country-specific differences and will guide you through the process that applies to your destination.
Support
Does Smooth Migration have support if there is a problem?
Absolutely! We have dedicated support staff available 365 days a year by email who will work to resolve all queries with support from our trusted partners.
Support every single day of the year - no exceptions
Direct access to our support team who know your case
Our support team coordinates with our global partner network
We work diligently to resolve issues as quickly as possible
Whether it's a service issue, documentation problem, or any challenge that arises during your relocation, our support team is here to help you navigate through it successfully.
Remember: You're never alone in your relocation journey - we're here to support you every step of the way.
Still Have Questions?
Can't find what you're looking for? Our expert team is here to help with personalized answers and guidance.